Privacy Policy — Pluss 77
At pluss 77, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have as a pluss 77 player based in the Philippines.
Your Privacy at a Glance: pluss 77 collects personal data to operate your account, verify your identity, process payments, and comply with Philippine regulatory requirements. We do not sell your personal data to third parties for marketing purposes. You have the right to access, correct, and request deletion of your data at any time.
01 Introduction
This Privacy Policy ("Policy") describes how pluss 77 ("the Platform," "we," "us," or "our") collects, uses, stores, and protects the personal data of individuals ("you," "the User," or "the Player") who access or use the pluss 77 website, mobile application, and associated services.
pluss 77 is committed to protecting the privacy and personal data of all players, in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. This Policy applies to all personal data collected through the pluss 77 platform, whether submitted during registration, collected automatically during your use of the platform, or provided through any other interaction with pluss 77.
By registering an account or using the pluss 77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the pluss 77 platform.
This Policy should be read alongside the pluss 77 Terms & Conditions, which govern your use of the platform as a whole.
02 Personal Data We Collect
pluss 77 collects the following categories of personal data from players and platform users:
Identity & Registration Data
- Full legal name as it appears on your government-issued identification document.
- Date of birth (used to verify that you meet the 21+ age requirement).
- Gender (where provided during registration).
- Username and account credentials (password stored in encrypted form only).
- Government-issued ID details (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license) submitted during KYC verification.
Contact Data
- Email address.
- Mobile phone number (Philippine mobile number required for account verification).
- Residential address (province, city, barangay, ZIP code).
Financial Data
- GCash account number or registered mobile number.
- PayMaya account details.
- Bank account details (BPI, BDO, Metrobank) where used for deposits or withdrawals.
- Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references.
Gaming & Behavioral Data
- Betting history, game session records, and wagering activity on the pluss 77 platform.
- Login timestamps, session durations, and platform activity logs.
- Responsible gaming tool usage, including deposit limits, session limits, and self-exclusion requests.
- Customer support interactions, including chat transcripts and email correspondence.
Technical Data
- IP address and approximate geolocation data.
- Device type, operating system, and browser information.
- Cookie identifiers and similar tracking technology data (see Section 7).
- Referral source and navigation data within the pluss 77 platform.
03 How We Collect Your Data
pluss 77 collects personal data through the following means:
- Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
- Automated collection: Data collected automatically when you access the pluss 77 platform, including technical data such as IP address, device information, and session activity, collected via cookies and server logs.
- Third-party sources: Data received from payment processors (GCash, PayMaya, BPI, BDO, Metrobank) in connection with deposit and withdrawal transactions, and from identity verification service providers used during KYC processing.
- Regulatory sources: Data received from PAGCOR or other regulatory bodies in connection with compliance obligations, including self-exclusion registers.
04 How We Use Your Personal Data
pluss 77 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Identity data, contact data, credentials |
| Identity verification (KYC) | Identity data, government ID documents, date of birth |
| Payment processing | Financial data, identity data, contact data |
| Regulatory compliance & AML | Identity data, financial data, gaming activity data |
| Fraud prevention & security | Technical data, financial data, gaming activity data |
| Customer support | Identity data, contact data, support interaction records |
| Responsible gaming monitoring | Gaming activity data, responsible gaming tool usage |
| Platform improvement | Technical data, behavioral data (aggregated and anonymized) |
| Promotional communications | Contact data, gaming activity data (where consent given) |
pluss 77 does not use your personal data for purposes beyond those listed above without first obtaining your explicit consent, except where required by applicable Philippine law or regulatory directive.
05 Legal Basis for Processing
Under the Data Privacy Act of 2012 (Republic Act No. 10173), pluss 77 processes your personal data on the following legal bases:
- Contractual necessity: Processing required to fulfill our obligations under the pluss 77 Terms & Conditions, including account management, payment processing, and game operation.
- Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and tax reporting obligations.
- Legitimate interests: Processing necessary for fraud prevention, platform security, and the responsible gaming monitoring obligations of pluss 77 as a licensed gaming operator.
- Consent: Processing for optional purposes such as promotional communications, where you have provided explicit consent. You may withdraw this consent at any time by contacting our support team.
Data Privacy Act Compliance: pluss 77 is committed to full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations. Our data processing practices are designed to uphold the rights of Filipino data subjects at all times.
06 Data Sharing & Disclosure
pluss 77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
- Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing deposits and withdrawals. These providers receive only the data necessary to complete the relevant transaction.
- Identity verification providers: Third-party KYC service providers engaged by pluss 77 to verify the identity and age of registered players in compliance with regulatory requirements.
- Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law, court order, or regulatory directive. This includes mandatory reporting under the Anti-Money Laundering Act (AMLA).
- Law enforcement agencies: Philippine law enforcement authorities, where disclosure is required in connection with a criminal investigation or legal proceeding.
- Technology service providers: Cloud hosting, platform infrastructure, and customer support technology providers engaged by pluss 77 to operate the platform. These providers process data solely on pluss 77's instructions and are bound by data processing agreements.
- Professional advisors: Legal counsel, auditors, and compliance consultants, where necessary for the operation and legal compliance of the pluss 77 business.
In the event that pluss 77 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.
07 Cookies & Tracking Technologies
pluss 77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyze platform usage. The following types of cookies are used on the pluss 77 platform:
- Essential cookies: Required for the platform to function. These include session cookies that maintain your login state and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without affecting platform functionality.
- Functional cookies: Used to remember your preferences, such as language settings and display preferences, to improve your experience on the pluss 77 platform.
- Analytics cookies: Used to collect aggregated, anonymized data about how players use the pluss 77 platform, including pages visited, session duration, and navigation paths. This data is used solely to improve platform performance and user experience.
- Security cookies: Used to detect and prevent fraudulent activity, including bot detection and account takeover prevention.
You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the pluss 77 platform. pluss 77 does not use third-party advertising cookies or share cookie data with advertising networks.
08 Data Retention
pluss 77 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:
- Active account data: Retained for the duration of your account's active status on the pluss 77 platform.
- KYC and identity verification records: Retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements.
- Financial transaction records: Retained for a minimum of five (5) years following the date of each transaction, in compliance with applicable tax and AML regulations.
- Gaming activity records: Retained for a minimum of three (3) years following account closure, for regulatory compliance and dispute resolution purposes.
- Customer support records: Retained for two (2) years following the resolution of the relevant support interaction.
- Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter for compliance documentation purposes.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with pluss 77's data disposal procedures.
09 Data Security
pluss 77 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
- Encryption of data in transit using industry-standard TLS (Transport Layer Security) protocols.
- Encryption of sensitive data at rest, including account passwords and financial account references.
- Access controls limiting personal data access to authorized pluss 77 personnel on a strict need-to-know basis.
- Regular security assessments and vulnerability testing of the pluss 77 platform infrastructure.
- Multi-factor authentication requirements for administrative access to systems containing personal data.
- Incident response procedures for the detection, reporting, and remediation of personal data breaches.
In the event of a personal data breach that poses a risk to your rights and freedoms, pluss 77 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
Your Role in Security: While pluss 77 takes extensive measures to protect your data, you also play an important role. Keep your pluss 77 login credentials confidential, use a strong and unique password, and contact our support team immediately if you suspect unauthorized access to your account.
10 Your Data Privacy Rights
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pluss 77:
Right to Access
Request a copy of the personal data pluss 77 holds about you, including information on how it is being processed.
Right to Correction
Request correction of any inaccurate or incomplete personal data held about you on the pluss 77 platform.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Right to Object
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Right to Portability
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Right to Withdraw Consent
Withdraw consent for any processing based on consent (such as marketing communications) at any time, without affecting prior processing.
To exercise any of these rights, please contact the pluss 77 Data Privacy Officer via our support team. We will respond to all data subject requests within fifteen (15) business days. We may require identity verification before processing your request to protect against unauthorized access to your data.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
11 Children's Privacy
The pluss 77 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. pluss 77 does not knowingly collect personal data from individuals under the age of 21.
If pluss 77 becomes aware that personal data has been collected from an individual under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and take appropriate action in accordance with our regulatory obligations. If you believe that a minor has registered on the pluss 77 platform, please contact our support team immediately.
Age verification is a mandatory step in the pluss 77 account registration and KYC process. We take our obligations to prevent underage gaming seriously and invest in robust age verification procedures to uphold this commitment.
12 Third-Party Links
The pluss 77 platform may contain links to other internal pages and resources within the pluss 77 ecosystem. This Privacy Policy applies solely to data collected and processed by pluss 77 through the pluss 77 platform.
pluss 77 is not responsible for the privacy practices of any third-party payment processors or service providers beyond the data processing agreements in place with those providers. We encourage you to review the privacy policies of any third-party services you use in connection with your pluss 77 account, such as your GCash or PayMaya application.
13 Changes to This Privacy Policy
pluss 77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Policy, pluss 77 will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the platform. Your continued use of the pluss 77 platform following the publication of a revised Privacy Policy constitutes your acknowledgment of the changes.
We recommend reviewing this Privacy Policy periodically to stay informed about how pluss 77 protects your personal data. If you have any concerns about changes to this Policy, please contact our support team before continuing to use the platform.
14 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pluss 77, please contact our Data Privacy Officer through the following channel:
Data Privacy Officer: [email protected]
General Support: [email protected]
Response Time: Within 15 business days for data subject requests; 24/7 for general support inquiries.
For more information about your rights and obligations as a pluss 77 player, please review our Terms & Conditions and visit our FAQ page. For responsible gaming support, visit our Responsible Gaming page.
How Pluss 77 Protects Your Data
A quick look at the key privacy commitments pluss 77 makes to every registered player on the platform.
Encrypted & Secure
All data transmitted between your device and the pluss 77 platform is protected by TLS encryption. Sensitive data at rest — including passwords and payment references — is stored in encrypted form only.
DPA 2012 Compliant
pluss 77 processes all personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012. Your rights as a Filipino data subject are upheld at every step of our data handling process.
No Data Selling
pluss 77 never sells, rents, or trades your personal data to third-party advertisers or data brokers. Your information is used solely to operate your account and comply with our regulatory obligations.
You're in Control
You can access, correct, or request deletion of your personal data at any time. Withdraw marketing consent, request data portability, or object to specific processing — all through our support team.
Clear Retention Rules
pluss 77 keeps your data only as long as legally required. KYC and transaction records are retained for five years per AML regulations. All other data is deleted or anonymized once no longer needed.
Dedicated Privacy Support
pluss 77 has a dedicated Data Privacy Officer to handle all data subject requests. Submit your request and receive a response within 15 business days — no runaround, no delays.
Your Data is Safe. Now Let's Play.
pluss 77 takes your privacy seriously so you can focus on what matters — enjoying PBA betting, live casino, arcade games, and more. Register today and experience a platform built with Filipino players in mind. 21+ only. Play responsibly.
By registering, you confirm you are 21 years of age or older and agree to the pluss 77 Terms & Conditions and Privacy Policy.